Interlibrary Loan is a sharing of resources among libraries. Interlibrary Loan makes it possible to gain access to the collections of libraries across the world.
- Who can use the interlibrary loan service?
- What type of material can I order?
- How much does it cost?
- How do I make a request?
- How many requests may I submit?
- How long does it take for a request to be filled?
- How will I know when my item is in?
- How long may I keep materials?
- Can you keep me updated on the status of my request?
- I requested three items and only received two…why?
- Will my request ever expire?
- Late, lost or damaged items
- How do I cancel an order?
|Who can use the interlibrary loan service?|
Any adult Grant County Library cardholder may place requests through interlibrary loan. Requests may be made if accounts have no overdue items and no fees due.
|What type of material can I order?|
Interlibrary loan allows customers access to material from libraries across the nation. Items that are not owned by the Grant County Library or items owned by the Grant County Library that are lost, missing, or overdue by more than 2 weeks may be requested through interlibrary loan. The Library cannot guarantee when items arrive. Please allow at least two weeks.
Here are tips on its use for maximum results.
Interlibrary loan is excellent for:
- Articles and books from academic or specialty publishers
- Older titles and formats, such as VHS or audio cassettes
- Recent or popular titles not on current bestseller lists
- Documentary films
More competition exists for the following and it becomes more difficult to obtain:
- Books on compact disc or Playaways
- New releases in movies, music and books
- Current bestsellers
|How much does it cost?|
The Grant County Library does not charge for using the interlibrary loan service; however, some lending libraries charge a fee. If you have placed an interlibrary loan request you will be contacted if there are any fees associated with your request before it is shipped. The Library will not exceed the amount you wish to pay.
|How do I make a request?|
Requests can be made by contacting any staff member of the Grant County Library in person or over the phone.
|How many requests may I submit?|
You are allowed three active Interlibrary Loan requests..
|How long does it take for a request to be filled?|
Most requests are filled in one to two weeks depending on whether the item is immediately available from the lending library.
|How will I know when my item is in?|
You will receive a phone call as soon as your request is available for pickup. Be sure to pick up your request as soon as you receive notification to have the maximum time possible with the item.
|How long may I keep materials?|
Loan periods are determined by the lending library so they will vary. Please note that Interlibrary Loan materials cannot be renewed.
|Can you keep me updated on the status of my request?|
You will be notified as soon as the item arrives or if we are unable to locate a lending library. Because of the high volume of requests we process, the Interlibrary Loan office is unable to offer status updates. You may contact Catherine Fowler at 620-356-1433 for an update to your request.
|I requested three items and only received two…why?|
More than one lending library may be used to fill your order. This means items will rarely arrive at the same time. The items may have different due dates, so please pick up each item when it arrives.
|Will my request ever expire?|
You will be contacted by staff if your order has not been filled within two months to ask if you would like to reorder the item. Your interlibrary loan order will expire if the order is unable to be filled within six months.
|Late, lost or damaged items|
Contact Library staff if your interlibrary loan item is lost or damaged. The lending library will provide the replacement fee for the item.
|How do I cancel an order?|
Contact Catherine Fowler at 620-356-1433, to cancel an interlibrary loan request.